Inquiry hearings are held at 13 Bishop's Bridge Road, London, W2 6BU.

Hearings are live streamed and the recordings form part of the Inquiry record.  Attendees, including the press, are not permitted to film, make recordings or take photographs inside the venues used by the Inquiry.

Travelling to 13 Bishop's Bridge Road  
  • Rail and Tube: The nearest station is Paddington which is approximately a 5 minute walk from Bishop’s Bridge Road.
  • Bus: Buses 7, 23, 27 and 36 operate services in the area. Please alight at Bishop’s Bridge Road or Westbourne Terrace and walk approximately 5 minutes to the venue.
Drop-In sessions  

Here you can find information about the Inquiry's drop-ins. These are an opportunity for members of the community and others to speak to members of the Inquiry about any queries they may have.

If you're interested to talk to the team and learn about the process of the Inquiry, please make contact using the details below. 

Email: [email protected]

Phone: 020 7842 3583.

In line with current public health guidance on Covid-19, the Inquiry has postponed its monthly drop-in sessions until further notice. 


Given the Inquiry's profile, with significant media coverage, social media commentary and with proceedings live streamed, we are required to follow the standard practice for high-profile public buildings. We are an entirely public Inquiry and have a duty of care to anyone that attends, whether under limited attendance circumstances or our standard open door policy.

The physical security baseline measures (set by the Centre for the Protection of National Infrastructure and the Cabinet Office) state that, where members of the public are attending a building, an appropriate screening process should be applied. For this reason, we need to put in place security checks similar to the security measures in place at the Royal Courts of Justice, museums and other civic venues. Further information about these measures can be found here

There will be security checks and a bag search on entry for all persons attending the hearings. We encourage those attending to arrive in plenty of time and to think carefully about what they bring with them on the day. The following items will not be permitted inside the venue:

  • Any type of knife or bladed article – for example pen knives, key-ring knives, belt knives, craft knives or cutlery
  • ‘Sharps’ – for example, scissors, syringes (unless these are for medical purposes), craft needles
  • Replica guns – for example lighters or jewellery that looks like a gun or toy gun
  • All photographic, audio and video recording equipment, whether digital or analogue, with the exception of mobile phones (which should be switched to silent in the hearing room).  Attendees are not permitted to film, take videos or make recordings on the hearing floor
  • Work tools – for example hammers, screwdrivers, wrenches, nails
  • Alcohol, non-prescription drugs, solvents and other potentially harmful substances
  • Any other item which, in the opinion of the security officer, could be used as a weapon, cause a hazard to others in the building or be used to disrupt proceedings

The layout of 13 Bishop's Bridge Road is set out below and the venue and rooms are clearly signposted.

The public seats in the main hearing room are prioritised for the bereaved, survivors and local resident core participants.

There is also a separate quiet room and private streaming room for the bereaved survivors and residents.

There are ushers on site who will be able to assist and can direct you or answer questions you might have.

13 Bishop's Bridge Road layout

13 Bishop's Bridge Road layout

Hearing room floorplan

Hearing room floorplan


Support at the hearings  

If you feel you need to talk about anything to do with your emotional wellbeing, Hestia staff are available daily at the Inquiry. Hestia staff are identifiable by their green and orange scarves.

Support is also available via to self-refer or for any queries on 020 8637 6279

The Independent Press Standards Organisation (IPSO) has published a leaflet with advice for people who are concerned about press harassment. Hard copies are available at the press desk.

Any concerns during the hearing can be raised in confidence at the press or information desks.

NHS & Hestia emotional well-being leaflet (English)  [PDF, 1 page, 80kb] 

NHS & Hestia emotional well-being leaflet (Arabic)  [PDF, 1 page, 96kb] 

NHS & Hestia emotional well-being leaflet (Farsi)  [PDF, 1 page, 137kb] 

Support for witnesses at the hearings  
Watching the Inquiry  

A live stream of the Inquiry will be available to watch on YouTube through the Inquiry's website. A link is posted on the home page and tweeted before the morning and afternoon sessions.

The archive of previous hearings is available on the Inquiry's website and also on the YouTube channel.


Free Wifi is available, and information about how to connect will be displayed in the venue.


Enquiries about the venue or attending a hearing can be made to: [email protected]

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